Support Information

Each of our themes comes with 6 months of premium support, which can be extended at any time.

Support working hours: Monday – Friday: 10.00 – 19.00 CET.

We answer all questions within 12-24 hours, however in some cases a slight delay may occur due to analyzing and fixing the issue.

Please note! In order to submit a support ticket you will need a purchase code. It can be found in your ThemeForest account in the Downloads list.

If you have a pre-purchase question, please select “Pre-sales questions” category.


Support Policy

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_Presale questions

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Bundled Plugins License & Activation Questions When a premium plugin is included for free with a WordPress Theme you can use the plugin without any issues. The plugins are fully functional even though you don't get a plugin purchase code for activation.&nbs ...