Support Information

We have finally moved to the new Help Desk at in 2021.

Could you please submit all the new questions there. This requires you to sign in first.

Thank you for understanding!

Support Policy


_Presale questions

Bundled Plugins License & Activation Questions When a premium plugin is included for free with a WordPress Theme you can use the plugin without any issues. The plugins are fully functional even though you don't get a plugin purchase code for activation.&nbs ...

Google Maps not Working with UberMenu enabled Google Maps may not load correctly when you have the UberMenu plugin activated. In order to solve the issue, go to Appearance -> UberMenu -> General Settings (Assets) and unche ...