Support Information

We have finally moved to the new Help Desk at https://themerex.net/support/ in 2021.

Could you please submit all the new questions there. This requires you to sign in first.

Thank you for understanding!


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Blogger Shortcode ThemeREX Blogger is a custom shortcode for Visual Composer, which can output a blog post section anywhere on your site. It's available under the ThemeREX tab, when adding a new visual composer element. The shortcode can p ...

How to Manage the Widget Areas Our themes support 7 widget areas where you can place your content, which includes: HeaderSidebarAbove the pageAbove the contentBelow the contentBelow the pageFooter Here's how they look like on a webpage: How to Place a ...

How to Create Webfont Kits Using Font Squirrel Generator When adding a custom font to a theme, we need to generate a webfont kit, which would contain font source files and a stylesheet with @font-face rules. The easiest way to create it is by using an online generator. In this tut ...

How to Add/Remove Sticky Menu Sticky menu is a feature that lets your header stick to the top of the page while scrolling. In order to enable/disable the sticky header you need to: Determine which header layout you're currently using (in Customizer -> ...

Google map error "Oops! Something went wrong. This page didn't load Google Maps correctly.." Google maps has changed the standard plan policy on June 22, 2016 requiring the API key to make the map work: https://googlegeodevelopers.blogspot.com.au/2016/06/building-for-scale-updates-to-google.html This featur ...