Support Information

Each of our themes comes with 6 months of premium support, which can be extended at any time.

Support working hours: Monday – Friday: 10.00 – 19.00 CET.

We answer all questions within 12-24 hours, however in some cases a slight delay may occur due to analyzing and fixing the issue.

Please note! In order to submit a support ticket you will need a purchase code. It can be found in your ThemeForest account in the Downloads list.

If you have a pre-purchase question, please select “Pre-sales questions” category.


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Samurai | Karate School and Fitness Center

How to Manage the Widget Areas Our themes support 7 widget areas where you can place your content, which includes: HeaderSidebarAbove the pageAbove the contentBelow the contentBelow the pageFooter Here's how they look like on a webpage: How to Place a ...

ThemeREX Services Shortcode ThemeREX Services is a custom shortcode for Visual Composer that lets you display a services block on your website. You can find it under the ThemeREX tab when you add a new visual composer element. Althoug ...

How to Personalize a Posts Page WordPress has been always known for its powerful blogging system. In our themes, we have expanded it even more to give you a larger control over your blog.  There are two ways to set up and customize a blog page on your ...

How to Customize Layouts Layouts is a tool for creating and customizing headers, footers, and other parts of your website. It is based on the Visual Composer page builder.  Although it's not the single usage of Layouts, you can think ...

How to Add a New Font The theme  enables you to use both Google Fonts and custom fonts in your design. In order to navigate to the font settings, go to Appearance -> Customize and select the Fonts Settings section at the bottom. ...

How to translate the theme using .pot language file. We recommend using Poedit software for translation-related purposes. To translate the theme to your language, please follow these steps: Download and install Poedit software. Navigate to the the ...

How to Add a New Font The theme  enables you to use both Google Fonts and custom fonts in your design. In order to navigate to the font settings, go to Appearance -> Customize and select the Fonts Settings section at the bottom. ...

How to Add a New Font The theme  enables you to use both Google Fonts and custom fonts in your design. In order to navigate to the font settings, go to Appearance -> Customize and select the Fonts Settings (Typography)  sect ...

Blogger Shortcode ThemeREX Blogger is a custom shortcode for Visual Composer, which can output a blog post section anywhere on your site. It's available under the ThemeREX tab, when adding a new visual composer element. The shortcode can p ...