Support Information

We have finally moved to the new Help Desk at https://themerex.net/support/ in 2021.

Could you please submit all the new questions there. This requires you to sign in first.

Thank you for understanding!


Support Policy

Okay
  Print

Organic Food - Eco Products Site Template

Fatal error: Call to undefined function mb_strtolower() in.. If you get the following error after activating the theme " Fatal error: Call to undefined function mb_strtolower() in..", mbstring PHP function is missing in your server configuration. Please contact your h ...

How to Create Webfont Kits Using Font Squirrel Generator When adding a custom font to a theme, we need to generate a webfont kit, which would contain font source files and a stylesheet with @font-face rules. The easiest way to create it is by using an online generator. In this tut ...

How to add the Google Map API in the HTML theme Google Maps have recently changed their policy and API key is now required to make the map work. 1. Generate the API key following this link https://developers.google.com/maps/documentation/javascript/get-api-key?hl=en ...

Theme options are lost after the the child theme activation. In case you activated the child theme after dummy data installation, some theme options will be lost (That was the requirement of the Themeforest team). In order to disable this behavior, please open wp-content / th ...