Support Information

Each of our themes comes with 6 months of premium support, which can be extended at any time.

Support working hours: Monday – Friday: 10.00 – 19.00 CET.

We answer all questions within 12-24 hours, however in some cases a slight delay may occur due to analyzing and fixing the issue.

Please note! In order to submit a support ticket you will need a purchase code. It can be found in your ThemeForest account in the Downloads list.

If you have a pre-purchase question, please select “Pre-sales questions” category.

Support Policy


How to manage Hot Spots on post images.

This article shows how to manage hot spots on post images:

Please navigate to Posts in your Wordpress dashboard, select the post, unfold 'Hot Spots' section on the right:

You need to specify the hot spot's position (in %) and its title. 

You can also add a price or URL with a link into the Title field: 

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