Support Information

Each of our themes comes with 6 months of premium support, which can be extended at any time.

Support working hours: Monday – Friday: 10.00 – 19.00 CET.

We answer all questions within 12-24 hours, however in some cases a slight delay may occur due to analyzing and fixing the issue.

Please note! In order to submit a support ticket you will need a purchase code. It can be found in your ThemeForest account in the Downloads list.

If you have a pre-purchase question, please select “Pre-sales questions” category.

Support Policy


How to translate "Home" in breadcrumbs

"Home" text in breadcrumbs can be translated using theme language files located in theme_name/languages folder using Poedit software (free at 

Alternatively, the text can be translated directly in wp-content/themes/theme_name/fw/core/core.wp.php file: